How to use Microsoft Support and Recovery Assistant for Office 365 in 8 steps

How to use Microsoft Support and Recovery Assistant for Office 365 in 8 steps

Microsoft Support and Recovery Assistant for Office 365 helps users fix problems within Office 365 applications like Outlook, Power BI, and Office (Word, Excel, PowerPoint, etc.) through Microsoft Microsoft Software via a few simple steps There is an application form launched.

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How does Microsoft Office 365 work?

The tool uses predefined repair and recovery algorithms to solve problems in Microsoft Office 365 support and with the recovery assistant Microsoft Office 365 Support and Recovery Assistant, help reduce engineer tickets for most problems that are solved automatically But if the assistant is unable to find a solution, it lists a series of additional steps it can take. The tool is often updated with new patches as soon as problems occur.

7 steps to use Microsoft Support and Recovery Assistant for Office 365

1) Download Support and Recovery Assistant

Download the tool here. Note that you must install Recovery Assistant on the affected machine in order for it to properly diagnose and troubleshoot issues you are experiencing.

2) Assistant Launch

Once the accessory has been installed on your machine, launch it.

3) Select the application that needs troubleshooting

The application is that you select some problems from the list, and click Next. We will choose Outlook as an example.

4) Select the problem you are having

Select all the problem descriptions that match the problem you are experiencing, and click Next.

5) Work on the affected machine

Ask "Yes" when asked if this is the affected machine. Click Next to proceed.

6) Login to your Microsoft Office 365 Account

Now you should see a login page for Microsoft Office 365. Sign in with your email and password. Click Next to begin the diagnosis.

7) Let the assistant fix the problem

Once Microsoft has investigated all possible solutions to your problem, it will display a diagnostic report and summary of the work done on your device.

8) Advanced Diagnosis

If your problem was not fixed automatically, you can choose to receive an advanced diagnosis from the Support and Recovery Assistant to create a detailed report. Note that this option is currently only available for Outlook and Exchange. Read More...